Privacy Policy

Last updated: January 1, 2025

1. Introduction

BOMCAS Media ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and safeguard information in connection with our photography, videography, and livestreaming services and our website at https://bomcasmedia.ca.

This policy is compliant with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

2. Information We Collect

We collect personal information that you provide directly to us, including:

  • Name, email address, phone number when you submit a contact or booking form
  • Event details, dates, and project specifications for service bookings
  • Payment information (processed securely through our payment processor)
  • Photos or videos provided for editing services
  • Communications you send us by email, phone, or contact form

We may also automatically collect technical information including IP address, browser type, pages visited, and time spent on our website through standard web analytics tools (Google Analytics).

3. How We Use Your Information

  • To provide, schedule, and fulfill photography, videography, and livestreaming services
  • To communicate with you about bookings, quotes, and project status
  • To process payments and maintain billing records
  • To send you relevant service updates and occasional promotional information (you may opt out at any time)
  • To improve our website and service offerings
  • To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Trusted service providers who assist in our operations (payment processors, cloud storage, email delivery) under confidentiality agreements
  • Law enforcement or government bodies when required by law
  • Successors in the event of a business sale or merger

5. Photography & Video Content

Photos and videos captured during our services may be used in our portfolio, website, and marketing materials unless you specifically request otherwise in writing. We will always treat images of minors with particular care and will not use such images in marketing materials without explicit written consent from a parent or guardian.

6. Data Retention

We retain personal information and project files for as long as necessary to provide our services and fulfill our legal obligations. Contact information and business records are typically retained for a minimum of 7 years in accordance with Canadian tax and business record requirements.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We encourage you to use secure communication channels when sharing sensitive information.

8. Your Rights

Under PIPEDA and PIPA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for certain uses of your information
  • Request deletion of your information where legally permitted
  • File a complaint with the Office of the Privacy Commissioner of Canada

9. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser settings. Disabling cookies may affect some website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Contact Us

For any privacy-related questions, requests, or concerns, please contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.